关节炎跟踪器用户指南

介绍

本指南包含有关如何使用关节炎跟踪器的大量信息。

If you can’t find what you’re looking for or have a question, please reach out to us atapps@versusarthritis.organd we will do our best to help.

How to leave feedback or report a problem

对我们来说,重要的是,您可以联系,让我们知道您对该应用程序的看法,可以改进或报告问题的内容。

There are two ways you can do this:

通过反馈集线器向反馈:

  • Tap on the big pink button on the main screens that says “Feedback”.
  • Tap “Give Feedback” and fill out the form.

通过电子邮件回馈或报告问题:

If you are reporting a problem, please describe the problem as best you can telling us the steps that you took leading up to it and providing:

  • a screenshot of your phone showing the problem (if you think that would help)
  • the make and model of your device eg Samsung S8 or iPhone 9
  • 如果您知道,操作系统。

We will get back to you as soon as we can and try our best to resolve the issue.

如何跟踪您的痛苦和一般的健康

关节炎跟踪器使跟踪自己的感受变得快速,容易,因此您可以继续前进。

Face icons

该应用程序的主页以六个标题下的一系列面部图标为特色:疼痛,能量水平,药物副作用,活动水平,昨晚的睡眠和情感/感觉。这些面将全部显得灰色,直到您选择一个选项为止,然后它们会更改颜色。

Simply rate your day under each heading based on how you are feeling. The happy face will turn green when you track a good day, the sad face will turn red when you track a bad day and the neutral face will turn yellow when you track an okay day.

If you are a young person, it’s important that you talk to someone if you are having a very bad day or lots of bad days in a row. This could be either a parent, carer or your healthcare professional.

使用身体图跟踪疼痛

Once you rate your overall pain for the day a body map will appear, allowing you to include more details about where you have been sore, and how sore it’s been. Tap on a body part to zoom in, and then tap multiple times on a pain point to record how that joint is feeling.

利用一次身体疼痛点将part as red to represent a bad day. Tapping a second time on a pain point will mark it as yellow to represent an okay day. A third tap will change it to green to represent a good day. A final tap will reset it back to grey (no rating).

您可以访问添加更多的信息;身体地图n at any time by tapping the ‘Body Map’ button beside ‘Pain’.

Adding a note

您还可以添加有关一天的注释,例如给出一个理由,可以解释为什么您今天感到特别酸痛,疲倦或情绪化,或为下一次约会录制信息。

为此,请使用面部图标滚动到屏幕的末端,然后点击按钮“添加音符”。如果您正在寻找有关如何使用笔记部分的想法,则可以在此处找到很多想法。

您可以通过敲击铅笔图标来编辑或删除注释。

过去如何追踪一天

很容易忘记跟踪几天,尤其是如果您要经历爆发。

Using the calendar, you can track how you felt on any day in the past, whether it was yesterday, last week or six months ago. To open the calendar, go to the ‘Track’ page and tap on the blue underlined date in the top left corner, or scroll down to the bottom of the page and tap ‘Calendar’.

只需在日历上选择一个日期,就可以开始跟踪。

How to view your summary

Once you’ve been tracking your wellbeing for a few days or weeks you may find it helpful to start using your summary section, which gives you an overview of how you’ve been and allows you to look back on your previous notes. The summary is particularly helpful when you have an appointment coming up with a healthcare professional, as it will give you some hints on what to say when they ask how you’ve been feeling.

沿应用程序的底部有四个按钮:轨道,摘要,信息和提示以及您所在地区。点击“摘要”。通过点击“我的笔记”和“摘要”,在主摘要和您的笔记之间切换。

选择一个时间段

您可以通过不同时间段中的摘​​要中的信息过滤信息,例如“ 1个月视图”,“ 3个月视图”,“ 6个月视图”和“ 9个月视图”。您可以通过点击左上角的蓝色写作或右上角的三个衬里的“汉堡”图标来更改时间段。

主要摘要

The main summary is laid out like a simple list to make it easy to understand. Under each heading, you will see a sentence which tells you how many good, bad or okay days you’ve had in the time period selected. The colour of the icon beside the heading will represent the most common type of day, eg if you have mostly good days, the icon will be coloured green.

如果您有均匀的好,坏的日子,颜色将代表您的最新一天。

如果您单击“痛苦”旁边的“更多信息”,您将能够查看有关特定关节或身体部位的更多详细信息。

Viewing Previous Notes

点击摘要部分中的“我的笔记”,您将在保存的日期和时间中看到所有保存的笔记。

How to access information and tips

年轻人的信息和技巧13-25岁

Arthritis Tracker is packed full of really helpful information and tips, including dealing with your symptoms and medication, school, exams, friends and more. It also includes links to real-life stories from other young people who have arthritis.

沿应用程序的底部有四个按钮:轨道,摘要,信息和提示以及您所在地区。点击“信息和提示”以查看所有类别。选择一个类别以查看每个主题。当您单击按钮时,它将带您进入我们网站上的页面,并提供有关该主题的信息。

Info and tips for adults age 25+

Adults of all ages are welcome to use Arthritis Tracker, particularly for tracking your wellbeing. However, if you are over 25 we recommend going directly to our website for information and tips. This is because the content in the ‘Info and Tips’ section was written for the Arthritis Tracker’s original audience: young people under 25.

You’ll find plenty of helpful information on a wide range of topics atwww.wfysxh.com/about-arthritis/

Navigating back to the app

要从网络浏览器返回到应用程序,只需点击大多数Android手机右下角的“后退”按钮,或者在大多数iOS手机左上方的“回到关节炎跟踪器”。You can also use the function on your phone to pull up all recent apps and select Arthritis Tracker. Depending on what phone you have this might mean tapping a button on the bottom left of your screen, swiping up from the bottom, holding and then letting go or double tapping the home button.

How to connect with us on social media

我们知道能够与了解患有关节炎的其他人建立联系是多么重要。That’s why we’ve included links to information about our social media platforms so you can feel more connected with us and other people living with arthritis.

沿应用程序的底部有四个按钮:轨道,摘要,信息和提示以及您所在地区。要了解如何通过社交媒体与他人建立联系,请首先点击“在您所在地区”,然后在“在社交媒体上加入我们”按钮。

This will bring you to a page on the Versus Arthritis website which lists all the different ways you can connect with us on social media, depending on what age you are and what area you are from.

要从网络浏览器返回到应用程序,只需点击大多数Android手机右下角的“后退”按钮,或者在大多数iOS手机左上方的“回到关节炎跟踪器”。您也可以使用手机上的功能来启动所有最近的应用程序并选择关节炎跟踪器。根据您拥有的电话,这可能意味着在屏幕左下方敲击一个按钮,从底部摇动,握住然后放开或双敲击主按钮。

如何了解您所在地区的活动

我们知道能够与了解患有关节炎的其他人建立联系是多么重要。这就是为什么我们将有关活动和活动附近活动的信息提供了链接,以便您可以结识其他真正了解关节炎生活的人,分享技巧,并且通常会在此过程中享受一些乐趣!

沿应用程序的底部有四个按钮:轨道,摘要,信息和提示以及您所在地区。要了解您所在地区的活动,请点击“您所在地区”,然后点击“查找事件附近”按钮。

这将使您进入与关节炎网站上的页面,您可以在这里搜索您的城镇,城市或邮政编码beplay体育怎么下载,以查找附近发生的事件。这些事件通常适用于包括成年人在内的所有年龄段的人。

如果您找不到年轻人的事件,请与我们联系YPFSUK@versusarthritis.org我们的团队中的一个将很高兴看到您所在地区是否有任何东西。

要从网络浏览器返回到应用程序,只需点击大多数Android手机右下角的“后退”按钮,或者在大多数iOS手机左上方的“回到关节炎跟踪器”。You can also use the function on your phone to pull up all recent apps and select Arthritis Tracker. Depending on what phone you have this might mean tapping a button on the bottom left of your screen, swiping up from the bottom, holding and then letting go, or double tapping the home button.

如何将数据导出为文件

You can now export a back-up copy of your data on to your phone. This will give you additional peace of mind during the transition to the new version of Arthritis Tracker which is coming in September 2021 and will involve your data being stored online.

How to export your data quickly and easily:

  1. 在您的关节炎跟踪器应用程序上,通过在屏幕右上方的COG符号上敲击“设置”。
  2. 点击“导出我的数据”,然后按按钮“导出数据”确认。
  3. Once you see the words ‘Data Exported’, you’re done!

Next, just sit back and relax…

Once you’ve exported a copy of your data, you don’t need to do anything else. The file will be sitting on your phone, so you can rest assured that you have a back-up, while we prepare to move your data online in September 2021. You will probably never need to use this back-up file, as we will take you through a simple process to move your data to your online account during account set-up.

保持备份文件安全和安全很重要。这是您自己的个人信息,一旦您导出了该文件,我们就无法控制该文件。

如果您需要找到备份文件

将下载到手机的文件将以特殊的格式称为JSON。该文件旨在与关节炎跟踪器完美集成,因此,如果需要的话,我们可以帮助恢复您的所有历史数据,尽管这极不可能。设置在线帐户后,无论如何,您的数据将自动在线备份,因此您对此文件的需求甚至更少。

如果您确实遇到问题,请记住我们在这里为您提供帮助。请与我们联系apps@versusarthritis.orG并告诉我们您已经准备好备份,我们将帮助您恢复数据。请按照下面的步骤在手机上找到您的备份文件,以便在我们与您联系时准备就绪。

查找您的备份文件

关节炎跟踪器备份文件存储在不同的位置,具体取决于手机的品牌和型号以及手机的设置。以下是您可以根据最常用的两个制作的示例来找到该文件的位置。如果您有任何问题找到您的文件,请在apps@versusarthritis.orgwith the make and model of your phone and we’ll help you to find it.

iOS设备(即iPhone和iPad):
尝试转到“文件”应用程序,然后选择“在我的iPhone上”。它应该位于一个称为“关节炎跟踪器”的文件夹下。

Samsung Devices:
转到“我的文件”,然后转到“内部存储”,然后在文件夹“下载”下查看。应该有一个文件,始于“与关节炎”,并以“ .json”结尾。

创建一个帐户

Setting up and verifying your account

您需要创建一个帐户以使用关节炎跟踪器。下载或打开应用程序后,您将通过创建帐户所需的步骤进行操作。如果您没有被要求设置帐户,请检查您正在使用最新版本的关节炎跟踪器。

要设置一个帐户,您需要提供电子邮件地址和密码。您还需要通过通过电子邮件点击发送给您的链接来验证您的帐户。

没有收到验证电子邮件?

电子邮件最多可能需要10分钟。等待时,请查看垃圾邮件或垃圾邮件文件夹。

If it still has not come through after 10 minutes, tap the ‘resend’ button.

收到错误消息?

您可能会遇到两种错误:

404错误:如果您看到此错误,可能是因为

  • 您已经在未安装关节炎跟踪器的设备上打开了链接。要解决此问题,请从验证电子邮件中复制并粘贴链接,然后将链接发送到正确的设备,或将电子邮件转发到该设备上可访问的电子邮件地址。
  • You've opened the link on a browser (eg Chrome or Safari) instead of with Arthritis Tracker. If you are given the option, choose to open it on Arthritis Tracker.

An error has occurred’ message: If you see this message it might be because

  • you tapped on a link from an old email, eg if you tapped the ‘Resend’ button and received two emails. Check your inbox again and make sure you are clicking on the link sent in the most recent email.

如果以上建议没有帮助,请在apps@versusarthritis.org我们将尽最大努力帮助您建立帐户。

将现有数据转移到关节炎跟踪器帐户

If you have used Arthritis Tracker before, you will need to move data that you have already tracked on the app to the online account. You will be given an opportunity to do this during account set-up.

如何重置密码

如果您试图登录您的关节炎跟踪器帐户,则可以通过在屏幕上点击“忘记密码”来重置密码。这将带您完成使用电子邮件地址重置密码所需的步骤。

If you would like to change your password while you are logged in, just tap on the cog symbol to go to Settings and then tap on ‘My Account’, ‘Edit’ and then ‘Edit Password’. You will need to confirm your current password before changing it.

How to change the email on your account

您无法在关节炎跟踪器中更改帐户上的电子邮件。请给我们发送电子邮件apps@versusarthritis.org如果您需要这样做,我们将尽最大努力为您提供帮助。

Switching on Passcode Protection

密码是一个简单的四位数号码,您可以用来阻止其他人拿起手机,打开关节炎跟踪器并查看笔记和其他数据。打开它后,每次输入应用程序时,都会要求您在允许之前提供此密码。

How to switch passcode protection on or off

创建一个帐户时,您将获得设置密码的选项,但是可以在设置中的任何点打开或关闭它。

为此,请点击COG符号以打开设置。然后点击“我的帐户”,最后点击“密码”旁边的切换按钮。

如果您不记得您的密码

如果您忘记了密码,则可以通过敲击“忘记密码”来将其重置。这将带您完成使用电子邮件地址重置密码所需的步骤。

Backing up your data online

Once you are logged in to your account, the information you add into Arthritis Tracker will automatically be backed up online. You don’t have to do anything as it will automatically do this for you.

您不需要互联网连接即可跟踪您的一天:该应用程序将为您提供信息,并下次连接到Internet时在线保存。

将关节​​炎跟踪器移至新手机

创建关节炎跟踪器帐户后,您将能够在另一个设备上登录到您的帐户,例如移动设备或平板电脑。如果您收到新手机并希望将数据移至该设备,那就太好了。

Just download Arthritis Tracker on your new phone, sign in and you’re ready to go.